Customer Service

The Fair Oaks Water District customer service staff and team of technical experts, from conservation to finance, are ready to serve you—just call and we’ll be there!

Send Us an Email

E-mail our Customer Service department directly at any time at (redacted).

Give Us a Call

Regular Hours: You can reach us between 8:00 a.m. and 4:30 p.m., Monday through Friday, at (916) 967-5723. Our fax number is (916) 844-3539.

Emergency Contacts

After hours, we have an automated answering system that will accept your call and message. After hours emergencies are forwarded to an on-call representative to assist you immediately. An emergency is defined as a threat to life and/or property, or a major water leak. For emergencies, you can reach us at (916) 967-5723.

Stop by Our Office or Send Us a Note

We are located at:
10326 Fair Oaks Blvd.
Fair Oaks, CA  95628

(in old Fair Oaks near Winding Way)