Welcome to the Fair Oaks Water District Customer Help Center. Browse the topics below to find answers to frequently asked questions about water service, billing, payments, conservation programs, water quality, and other customer services.
🩵 Water Supply & Quality
💲 Billing & Rates
📊 Meters & Usage
🏠 New Customers & Moving
🤝 Assistance Programs
📞 Contact Customer Service
How can we help you today? Select a category below to find answers to frequently asked questions.
🧾 Billing & Payments
🏠 Start, Stop, or Transfer Service
💧 Water Supply & Quality
📊 Meters & Water Usage
🚰 Leaks & Emergencies
🛡️ Backflow & Cross-Connection
🌱 Conservation & Rebates
|
🧾 BILLING & PAYMENTS
|
🏠 START OR STOP SERVICE
|
|
💧 WATER QUALITY
|
📊 METERS & USAGE
|
|
🚰 LEAKS & EMERGENCIES
|
🛡️ BACKFLOW FAQS
|
|
🌱 CONSERVATION
|
❓ ALL FAQS
|
🧾 Billing & Payments
🏠 Start, Stop & Transfer Service
💧 Water Supply & Quality
📊 Meters & Water Usage
🛡️ Backflow & Cross Connection
🌱 Water Conservation
🤝 Assistance Programs
📞 Contact Customer Service
FAQ Test
Click the question below:
Where does my water come from?
The Fair Oaks Water District (FOWD) delivers treated surface water purchased from the San Juan Water District and groundwater pumped from District-owned wells. The surface water received comes from the American River. All water provided to customers meets or exceeds state and federal drinking water standards.
|
Billing & Payments
This is the billing section.
Water Quality
This is the water quality section.
➕ CLICK TO EXPAND: Where does my water come from?
The Fair Oaks Water District (FOWD) delivers treated surface water purchased from the San Juan Water District and groundwater pumped from District-owned wells. The surface water received comes from the American River. All water provided to customers meets or exceeds state and federal drinking water standards.
Frequently Asked Questions
Find answers to common questions about billing, water quality, water meters, starting or stopping service, conservation programs, and more.
How Can We Help?
💲 #billingBilling & Payments
💧 Water Supply &
📊
🏠 & Transfer Service
🤝
💧 Water Supply & Quality
💧 Where does my water come from?
The Fair Oaks Water District (FOWD) delivers treated surface water purchased from the San Juan Water District and groundwater pumped from District-owned wells. The surface water received comes from one of the highest-quality water sources in California, the American River. All water provided to our customers meets or exceeds state and federal drinking water standards.
💲 Billing & Payments
💲 Why does FOWD charge for water?
Water rates help cover the cost of providing reliable water service to our community. Revenue from rates supports water purchases, operations, maintenance, customer service, infrastructure replacement, and other essential programs
